  BOOKINGS, DEPOSIT AND PAYMENT OF BALANCE
1.Cabins can be provisionally booked by telephone, email or
letter, however they can only be confirmed on receipt of a
properly completed booking form and appropriate deposit within
14 days.
Your booking form and our confirmation constitute a legally
binding contract between you and Hotelboat Periwinkle.
We will be legally bound to provide the accommodation as booked.
You will be legally bound to pay the balance of the cost, which
must be paid 8 weeks before the start date of your holiday.
Payment in full will be required for holidays booked less than 8
weeks before the start date. Payments may be made by bank draft
or personal cheque. Overseas payments by £ sterling bank draft
or international cheque or direct bank transfer.
CANCELLATION
2.Should you be forced to cancel your reservation, you must advise
us immediately and confirm in writing. On cancellation, you will
be liable for the full cost of the holiday, whether or not the
balance has been paid. If we are able to relet the cabin(s), any
amounts paid will be refunded less a nominal £25.00
administration charge.
3.Bookings will only be accepted on condition that you and all
members of your party are covered by cancellation insurance. All
claims should be made direct to your insurance company, whose
decision will be final.
4. We reserve the right to regard changes to dates after
confirmation as cancellation.
OPERATORS RIGHT OF TERMINATION
5.We reserve the right to decline a booking without giving any
reason for so doing.
6.We reserve the right to terminate a passenger’s cruise should
that person in our estimation have placed the boat, equipment,
other passengers or crew in danger of damage or injury by
ignoring safety advice or instructions from the crew. We also
reserve the right to terminate the cruise of any passenger found
smoking inside the boat, or who in our estimation behaves in a
manner disruptive to other passengers.
Any refund of the price would be entirely at our discretion.
7.We reserve the right to cancel any cruise due to circumstances
beyond our control. Should this situation arise, you will if
possible be offered alternative cruise dates. Otherwise any sum
received from you will be returned in full, but you shall have
no claim on any account against us.
CHANGES TO PUBLISHED ROUTES
8.We reserve the right to alter or amend a published cruise route
(or routes) due to circumstances beyond our control; canal
stoppages, water shortages, floods , tidal waterways or if we
consider it to be in your best interests. You shall have no
claim on us and no particular right of cancellation, should any
alterations be necessary.
9.We will endeavour at all times to keep to the published
timetable, however we shall not be liable for any loss to you
caused by engine failure, breakdown or failure to keep time, or
any cause whatsoever.
PERSONAL ACCIDENT AND PROPERTY
10. We shall not be liable for any loss or damage to personal
property belonging to you that might be sustained during the
cruise, whilst the articles are on board the boat, or on any
vehicles or premises belonging to or hired by us. You are
strongly advised to take out your own baggage and personal
insurance.
11.We cannot be held liable for death or personal injury during
the cruise or whilst on the boat or property belonging to or
hired by us, unless such death or injury be directly caused by
our negligence.
12.We can take no responsibility for any consequences of not
being fully informed regarding health problems of any guest.
 GENERAL
13.We are unable to carry children under 14 years of age (unless
whole boat charter).We are unable to carry pets under any
circumstances.
14.Smoking is strictly forbidden inside the boat.
15.Whilst we welcome guests with physical disabilities,
unfortunately there is no wheelchair access.
16.Whilst every effort is made to ensure the accuracy of the
contents of our brochure and other publicity material, we shall
not be liable for any inaccuracies that might exist.
17.Your money is fully protected under travel directives.
18.On receipt of payment of the balance, full details of
embarkation will be sent to you. If using public transport, pick
up will be arranged from the nearest coach or rail station. If
travelling by car let us know and we may be able to suggest
parking in the area.
19.Let us know of any dietary requirements at the time of
booking.
20.As space is limited please keep luggage to a minimum. We
suggest light casual clothing, warm sweaters and rain wear.
Substantial footwear is recommended.
21.There will be a supplement of 25% for single occupancy of the
double cabin (this is not applicable to boat charters, prices
for full boat charter are available on request). |
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