BOOKINGS, DEPOSIT AND
PAYMENT OF BALANCE
1. Cabins can be provisionally booked by telephone, email
or letter, however they can only be confirmed on receipt
of a properly completed booking form and appropriate
deposit within 14 days.
Your booking form and our confirmation constitute a
legally binding contract between you and Hotelboat
Periwinkle.
We will be legally bound to
provide the accommodation as
booked. You will be legally bound to pay the balance of
the cost, which must be paid 8 weeks before the start
date of your holiday, this will be shown on your
invoice. No reminders will be sent. Payment in full will be required
for holidays booked less than 8 weeks before the start
date. Payments may be made by bank draft or personal
cheque debit or credit card. NB. There will be a
surcharge for credit card payments, details will be
given on at time of payment. Overseas payments by £ sterling bank draft or
international cheque or direct bank transfer.
Embarkation details will be sent on receipt of balance.
Prices are per person and are shown in £ sterling on the
booking form. There will
be a supplement of 25% for single occupancy of the
double cabin (not applicable to boat charters).CANCELLATION
2. Should you be forced to cancel your reservation, you
must advise us immediately and confirm in writing. On
cancellation, you will be liable for the full cost of
the holiday, whether or not the balance has been paid.
If we are able to relet the cabin(s), any amounts paid
will be refunded less a nominal £25.00 administration
charge.
3. Bookings will be accepted on the assumption that you
and all members of your party are covered by
cancellation insurance. All claims should be made direct
to your insurance company, whose decision will be final.
4. We reserve the right to regard changes to dates after
confirmation as cancellation.
OPERATORS RIGHT OF
TERMINATION
5. We reserve the right to decline a booking without
giving any reason for so doing.
6. We reserve the right to terminate a passenger’s cruise
should that person in our estimation have placed the
boat, equipment, other passengers or crew in danger of
damage or injury by ignoring safety advice or
instructions from the crew. We also reserve the right to
terminate the cruise of any passenger found smoking
inside the boat, or who in our estimation behaves in a
manner disruptive to other passengers.
Any refund of the price would be entirely at our
discretion.
7.We reserve the right to cancel any cruise due to
circumstances beyond our control. Should this situation
arise, you will if possible be offered alternative
cruise dates. Otherwise any sum received from you will
be returned in full, but you shall have no claim on any
account against us.
CHANGES TO PUBLISHED
ROUTES
8. We reserve the right to alter or amend a published
cruise route (or routes) or places of embarkation and
disembarkation, due to circumstances beyond our
control; canal stoppages, water shortages, floods ,
tidal waterways or if we consider it to be in your best
interests. You shall have no claim on us and no
particular right of cancellation, should any alterations
be necessary.
9. We will endeavour at all times to keep to the
published timetable, however we shall not be liable for
any loss to you caused by engine failure, breakdown or
failure to keep time, or any cause whatsoever. |
PERSONAL ACCIDENT AND
PROPERTY
 10. We shall not be liable for any loss or damage to
personal property belonging to you that might be
sustained during the cruise, whilst the articles are on
board the boat, or on any vehicles or premises belonging
to or hired by us. You are strongly advised to take out
your own baggage and personal insurance.
11. We cannot be held liable for death or personal injury
during the cruise or whilst on the boat or property
belonging to or hired by us, unless such death or injury
be directly caused by our negligence.
12. We can take no responsibility for any consequences of
not being fully informed regarding health problems of
any guest.
GENERAL
13. We are unable to
carry children under 14 years of age (unless whole boat
charter). We are unable to carry pets .
14. Smoking is strictly forbidden inside the boat.
15. Whilst we welcome guests with physical disabilities,
unfortunately there is no wheelchair access, however
assistance will be made available as required.
 16. Whilst
every effort is made to ensure the accuracy of the
contents of our brochure and other publicity material,
we shall not be liable for any inaccuracies that might
exist.
17. Please let us have any dietary requirements at the
time of booking
18. In accordance with "The Package Travel, Package
Holidays and Package Tours Regulations 1992" all
passengers booking with Hotel Periwinkle are fully
protected for the initial deposit and subsequently the
balance of all monies paid to us.
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2012 booking
information
How
to book your 2012 cruise